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Microsoft Surface Pro 3 (256 GB, Intel Core i5)(Windows 10 Professional 64 bit) (Renewed)

3.7 3.7 out of 5 stars 953 ratings

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Intel core i5
256 GB
This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.
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Purchase options and add-ons

Brand Microsoft
Model Name Surface Pro
Screen Size 12 Inches
Color Silver
Hard Disk Size 256 GB
CPU Model Core i5
Ram Memory Installed Size 8 GB
Operating System Windows 10 Pro
Graphics Card Description Integrated
Graphics Coprocessor Intel HD Graphics 4400

About this item

  • This Certified Refurbished product is tested and certified to look and work like new. The refurbishing process includes functionality testing, basic cleaning, inspection, and repackaging. The product ships with all relevant accessories excluding Pen, a minimum 90-day warranty, and may arrive in a generic box. Only select sellers who maintain a high performance bar may offer Certified Refurbished products on Amazon.com
  • 4th generation Intel Core i5-4300U 1.90 GHz (with Turbo Boost Technology up to 2.9GHz) with Intel HD Graphics 4400
  • 5MP and 1080p HD front- and rear-facing cameras - Built-in front- and rear-facing microphones - Stereo speakers with Dolby Audio-enhanced sound
  • 256GB solid state drive (SSD)
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Microsoft Surface Pro 3 (256 GB, Intel Core i5)(Windows 10 Professional 64 bit) (Renewed)
Microsoft Surface Pro 3 (256 GB, Intel Core i5)(Windows 10 Professional 64 bit) (Renewed)
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Screen quality
4.2
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4.7
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3.9
4.5
4.8
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4.1
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4.2
4.3
4.4
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Intel
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Microsoft Surface Pro 3 (256 GB, Intel Core i5)(Windows 10 Professional 64 bit) (Renewed)

Microsoft Surface Pro 3 (256 GB, Intel Core i5)(Windows 10 Professional 64 bit) (Renewed)


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Product Description

Everyday computing just got easier with the Microsoft Surface 3 Laptop. Fully loaded with an Intel Core i5 1.20 GHz Processor; the Microsoft Surface 3 makes for a speedy and efficient Laptop. The 256 GB SSD provides ample space to store all crucial data safely.

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Your purchase is eligible for Amazon Renewed coverage in conjunction with Amazon's Return Policy and the A-to-z Guarantee.

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All Amazon Renewed purchases will come with accessories equivalent to those that shipped in the box when new. These items may not be original but will be compatible and fully functional. Amazon Renewed products will be packaged in either original packaging or in a new and clean cardboard box.

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Shop for smartphones, computers, laptops, tablets, home and kitchen appliances, game consoles, office products, and more. Visit Amazon Renewed
Sustainability features

Sustainability features

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Pre-owned

Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.

As certified by
Pre-owned Certified: Electronics Pre-owned Certified: Electronics

Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.

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Customer reviews

3.7 out of 5 stars
3.7 out of 5
953 global ratings

Customers say

Customers like the value, screen, and build quality of the tablet. For example, they say it's a great product with a nice screen. That said, some complain about the charging and battery life. That being said, opinions are mixed on performance and scratches.

AI-generated from the text of customer reviews

71 customers mention65 positive6 negative

Customers are impressed with the build quality of the tablet. They say it has great build quality, and the tablet looks and feels like a brand new device.

"...As far as this refurb I haven't had any issues, the device looks brand new, very clean, even inside the ports and all of the heat vents around the..." Read more

"This was much better than even I expected everything is in top condition!!" Read more

"...I actually got two of these at the same time. One of them appears brand new. Zero signs of wear on the casing, screen, or power adapter...." Read more

"...There are no visible wear signs anywhere on the tablet, unless they are under that vinyl, which I'm not removing...." Read more

51 customers mention47 positive4 negative

Customers appreciate the value of the tablet computer. They mention that it is a great purchase and has good quality.

"...hot sometimes but it does exactly what I need it to do and it wasn't crazy expensive." Read more

"...This one is a great price for a system that is not too terribly dissimilar to the most recent versions. Pay ~50% less, get ~90% of the performance...." Read more

"...The price I paid was worth it and now I'm using this Surface as my main business computer while traveling." Read more

"...I am happy to say that it was worth every penny...." Read more

41 customers mention41 positive0 negative

Customers are satisfied with the tablet. They mention that it has a nice screen, and is responsive. They also appreciate the sleek, modern aesthetics and the perfect function.

"...it's ergonomic tilt, fast secure attachment, plus it makes a good cover for the screen...." Read more

"...PROS: 256GB 8GB Ram Surface Pro 3 for $430! Perfect function, perfect screen/glass, works with Pro 4 case Keyboard, All day battery life, includes a..." Read more

"...be black boxes when I watch Twitch or Youtube in landscape, the screen is gorgeous, and the specs would be good enough to play Hearthstone, and that..." Read more

"...The combination of a premium magnesium alloy body and the sleek, modern aesthetics make it a true eye-catcher...." Read more

233 customers mention140 positive93 negative

Customers are mixed about the performance of the tablet computer. Some mention that it works very well, offers exceptional performance, and is a powerful tool. Others say that it was not in good working order, completely useless, and the keyboard sometimes doesn't work.

"...First and foremost is that it is a full blown computer in the form of a tablet. That alone gets the 5 stars...." Read more

"...Simple things like that make this device less suited for leisure activities, but it's capabilities make up for it as a work product...." Read more

"...PROS: 256GB 8GB Ram Surface Pro 3 for $430! Perfect function, perfect screen/glass, works with Pro 4 case Keyboard, All day battery life, includes a..." Read more

"...Sometimes you get lucky buying used, and I can't say I did not. It works just fine and I am using it right now to type this up right now, on battery..." Read more

65 customers mention22 positive43 negative

Customers are mixed about the scratches on the tablet computer. Some mention that it has no scratches, dents, or damage, while others say that it does have a few cosmetic scratches. The plastics underneath are also damaged, and the case on the outside is beat up. Some customers also report that the unit was damaged when they opened the box.

"...dirty and gross, 93%-98% battery capacity w/ 150+ cycles, minor physical wear scratches, nothing major, Outdated Win10 image installed...." Read more

"...This refurbished unit has a great screen with no scratches of chips. The magnesium body doesn't show any scratches or scaring either...." Read more

"...of the cover and I'm unable to pop them back in as the plastics underneath are also damaged...." Read more

"...The other one has some minor scuffs along the edge of the unit; nothing at all bad of that would hamper functionality...." Read more

55 customers mention14 positive41 negative

Customers are dissatisfied with the battery life of the tablet computer. They mention that it has very poor battery life, it depletes rather fast, and it shuts off. Some customers also report that the tablet has terrible hardware issues with the batteries and that it continues to run hot and discharge the battery lightly.

"...When I unboxed it, the battery was totally dead. I had to charge it for 15 minutes before it would start. But, start it did...." Read more

"...I ultimately decided to send it back because the battery is awful. It cannot hold a charge for longer than 2 hours even though it says 4...." Read more

"...function, perfect screen/glass, works with Pro 4 case Keyboard, All day battery life, includes a new/like new AC adapter...." Read more

"Thought it is a good tablet, it's battery life is shorter than my Samsung tablet, which it is supposed to replace. It's also heavy." Read more

46 customers mention4 positive42 negative

Customers are dissatisfied with the charging of the tablet computer. They mention that the battery can't be charged, the charger stopped working, and the charging port is faulty. Some customers also report that the tablet needs to be charged twice a day.

"I purchased one of these and the USB port was bad from day one!..." Read more

"...Again the tablet itself gets a five. BUT the cord that came with the tablet was defective. So I am unable to charge my tablet...." Read more

"...had this thing plugged in all of last night and most of today .... didn't charge...." Read more

"...After having it less than two weeks the battery can't be charged and it won't run with the included AC adapter either. It is completely useless...." Read more

38 customers mention6 positive32 negative

Customers are dissatisfied with the lack of pen in the tablet computer. They mention that it didn't come with a stylus or the Windows manual.

"...Accessories & Ports: No pen included as stated, which was fine for me because I have my own, but beware; it is stated in the product description..." Read more

"...My only real complaint is that they didn't come with a pen. I'm not taking a star away because it was in the item description and I missed it...." Read more

"So far the top portion of the touch screen doesn't work and it didn't come with the Pen that's part of the original accessory for the Pro system...." Read more

"...Lots of little glitches and hickups with this. Often the pen goes out of wack or dies on me...." Read more

Definitely not new, but in excellent "Grade A" condition
4 Stars
Definitely not new, but in excellent "Grade A" condition
I've tested just about everything so far in a matter of two day and LOTs of updates. Many people are reporting different things so here is what I got...White, generic box, Surface Pro 3 with after market charger and after market Surface Pen, both of which work very well. I also got what I consider an added bonus... the back of my surface is cover with a brushed metallic vinyl to possibly cover up scuffs or marks on the back. What's nice is that is provides a layer of protection for my tablet. There are no visible wear signs anywhere on the tablet, unless they are under that vinyl, which I'm not removing.I've tested the keyboard cover, the USB port and the micro sd card slot. Still have to test the display out and I'll be happy. The only issue I've had is very minor and it's a software issue that may be related to all the updates. The Photos app is crashing right after it starts. I'm sure that has nothing to do with the tablet, just some windows glitch.This was quite a deal at $369 for a surface pro in such good shape. I paid more than that for my original surface pro a few years ago and that thing is heavy.Keep in mind I'm writing this review on day two of owning it, but so far, I'm very pleased.
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Top reviews from the United States

Reviewed in the United States on November 9, 2015
Processor Description: Intel core i5Hard Disk Size: 256 GBVerified Purchase
Best Windows computer I have ever owned! I have always needed a portable computer. My first "luggable" PC weighted 26lbs! Scary trying to put it in the overhead bins on a plane. (Scared more than one person sitting under the bin!) Circa 1984. Finally I have a full blown PC that I can hold in one hand! I spent 26 years as a PC person, but then Vista came out and after 2 years of screaming at the startup and shut down. I switched to Mac OS X. And I would never have purchased another Windows PC. But the Surface Pro 3 came out and wow the full blown PC that I can carry under my arm, I suddenly was more open to the idea of a Windows computer. Apple decided that no one needs an laptop/tablet like the Surface Pro 3, So when I needed a PC for a specific program, I got the Surface Pro 3 and I can't be happier. I do run Windows 7 in a Fusion virtual window, but a couple of programs I need to use were not happy. Yes I could have boot camped, but my MacBook Pro was 3+ years old and it gave me a reason to buy another computer. So I use both my MacBook Pro and my Surface Pro 3. I love OS X but you just can't get a Mac Pad. (Think about that Apple)

As far as the details of why I love the Surface Pro 3. First and foremost is that it is a full blown computer in the form of a tablet. That alone gets the 5 stars. Now add the keyboard/cover that has a reasonable tactical feedback, it's ergonomic tilt, fast secure attachment, plus it makes a good cover for the screen. The adjustable kick stand, full size USB port, mini-display port, and microSD that adds to the disk capacity make it hard to beat. The last element of the display resolution is a nice bonus.

I use the Surface Pro to run the 2016 Windows version of AutoCAD, 2016 Windows version of Maya, 2016 version of 3ds Max, and to top that list off I use Blender. So if you know anything about 3D software, you know that they are high end graphics programs. I Run AutoCAD 2015 for OS X, and Blender on my MacBook Pro and both computers run about equally. When I'm doing serious creation work I attach a 23" monitor or my 55" HDTV, and use the Surfaces screen as the second screen.

I have literally had over a dozen PCs and two Mac's and I can say that the Surface Pro 3 is the best computer I have ever owned. The Surface Pro 4 is out and I don't hesitate to say "Buy one" you won't regret it!
13 people found this helpful
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Reviewed in the United States on March 17, 2017
Processor Description: Intel core i5Hard Disk Size: 256 GBVerified Purchase
Update: My 5Ghz band died on the wireless adapter for my Surface. Spoke with Amazon support, their standards for refurbishing are vague at best. See my chat log:
Monique: Yes, I have seen that this is a common issue. Have you tried to contact the manufacturer to see if they have the resolution for this common problem?
Me : The device is not under manufacture warranty, the support I have avalaible is via TechNet, it's common network troubleshooting, does not resolve issue.
Me : also changed my WAP's channels across the entire 5gthz band still no resolution, other devices on my network function fine at 5ghz
Me : When the 5Ghz band doesn't show eSSIDs, The entire device needs to be shut off, then powered on, at that point it will populate the SSIDS
Me : Sometimes, will connect.
Me : After troubleshooting, it's a hardware issue.
Monique: I definitely do agree. Since this item was sold from a third party seller on our website, we do not have access to their inventory to send a replacement. We can refund you for the device and you may feel free to re-purchase from another seller on our website.
Me : Ok. Also, from my review and others, I'm concerned about what QA standards go into refurbing these machines.
Me : My device was extremely dirty out of the box, and others had issues with damage on their devices. How would I know if I will receive a device that's actually been tested?
Monique: All the devices that are certified refurbished by Amazon are tested.
Me : What about battery capacity and use, is there a certain number of cycles limited or design capacity percentage to meet the standards?
Monique: Yes, but I am not sure what the seller bases them off of.
Me : what standard does Amazon have?
Me : Batteries only last a certain number of cycles, years, when will it approved as "refurbished" 95% capacity? 80%, 70%? This tablet had 150 cycles on the battery, its capacity is still good, but what's the standard since Amazon is not clear. Apple refurbished is really like new, the Macbook I've bought years ago had 2 cycles on the battery
Monique: Products sold under the Certified Refurbished on Amazon label have been tested and certified to look and work like new by a qualified manufacturer or a specialized third-party refurbisher who is either the seller of record, when that is not Amazon.com; or the vendor, when Amazon sells products that it sources from vendors.
Me : "Work like new" should have a standard in place for battery capacity required. Otherwise, to put bluntly, these devices are just used, not refurbished.
Me : Essentially that's misrepresentation of the product stating it's "like new" with a battery that has over 150 cycles
Me : I think Amazon needs to clarify what tests and standards go in the refurb process. I would like an exchange only if I feel confident in the device I will receive. Otherwise, This one still functions for the time being
Monique: The refurbishment process includes a full diagnostics test, replacement of any defective parts, a thorough cleaning and inspection process, and repackaging by the seller or vendor.
Me : I understand diagnostics, but what % of a battery is deemed to be bad?
Monique: It varies upon usage and we do not have access to the diagnostic specifications of the refurbish process.

PROS: 256GB 8GB Ram Surface Pro 3 for $430! Perfect function, perfect screen/glass, works with Pro 4 case Keyboard, All day battery life, includes a new/like new AC adapter.
CONS: Used item, not refurbished. Very dirty and gross, 93%-98% battery capacity w/ 150+ cycles, minor physical wear scratches, nothing major, Outdated Win10 image installed. Questionable "refurbishment process"

I'm disappointed by the "refurbished- like new" quality of the description listed for this device. From my experiences with "refurbished" items from Apple, Dell, and directly from other manufactures, they literally replace and refurb any wear part on the item making it function and look like new. Batteries are replaced, chassis are cleaned and if damaged, replaced with new parts. In the past, the three generations of Macbook laptops I've bought brand new had hardware issues; versus the discounted factory-refurb 2011 one that's still kicking with absolutely no issues for years on end.
That said, this Surface is not "refurbished", it's used. The amount of work put into refurbishing it is minimal. The screen was cleaned and the OS was reset so you can complete the reinstall of Windows 10 Pro. Note, the Anniversary update was not applied, after reinstall so an older image was used. As for the back, I can tell you the prior owner was pretty gross. The silver magnesium finish was covered with yellow smudges from the smoker's hands, and on the kick-stand between back of the device along the machined crease was a nasty yellow piece of what looked like ear wax! Gross!
At that point I was debating on just shipping it back to Amazon for another replacement or just a return. Since it was already on my desk, and I had latex gloves, isopropyl alcohol and a beer nearby, I've mustered up the willpower to clean this mess. Fortunately, the paper towels used removed nearly all of the nasty mess, with q-tips I was able to remove the rest of the gnarly biological mater from the kickstand. To finish off, I went ahead and used a blower to attempt to blow out any dust accumulated from the heatsink area of the device.
All said and done, the device actually looks pretty good. Even though my device's original owner was a nasty slob, at least he didn't drop it or scratched it up too badly. There's a few minor wear marks on the back, but nothing too concerning.
I've proceeded to use my most current Windows 10 USB boot disk to perform a clean factory format and reinstall. Everything is good. Updated the firmware, drivers, and checked the battery.
You can check the battery by going to command prompt in windows, type: "powercfg /batteryreport"
Overall, the battery usage shows 150 charge/discharge cycles, between 93-98% design capacity after the week of use. I'm not sure if I want to keep this device or just reformat it and send it back.
34 people found this helpful
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Top reviews from other countries

Translate all reviews to English
RACG
5.0 out of 5 stars Buen funcionamiento
Reviewed in Mexico on February 26, 2024
Processor Description: Intel core i5Hard Disk Size: 128 GBVerified Purchase
Todo funciona bien, a pesar de ser usada la batería dura bastante tiempo.
Mohammadreza
5.0 out of 5 stars At this price I did not expect such a high quality device.
Reviewed in Canada on March 6, 2017
Processor Description: Intel core i5Hard Disk Size: 256 GBVerified Purchase
Overall:
Works perfectly and looks very good. mine has a small scratch at the back which is not visible thanks to the magnesium build.
I wish it came with a pen just like the original surface pro 3, but that is not a big issue for me. If you want the pen consider the pen price before you make a decision.
Performance:
The tablet works fine for note taking and office documents. Anything heavier (web development or video editing) will speed up the fans and warm up the device and drain the battery really fast.
Screen:
No dead pixels so far and the touch is responsive and well calibrated.
Battery:
The battery seems to be working properly. After five full charge cycles, the full charge capacity of the battery is 40516 mWH which is 4% lower than the designed capacity of 42157 mWH, which is not a deal breaker for me.
Conclusions:
If it was a new device or it had a higher price tag I would have rated it 4 stars. For a refurbished device at this price, it deserves five stars.
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Jimaica
1.0 out of 5 stars Honestly, the worst purchase...
Reviewed in Canada on May 8, 2024
Processor Description: Intel core i5Hard Disk Size: 256 GBVerified Purchase
The media could not be loaded.
 The computer came with a checklist and everything was marked as working. Once turned on, the screen turbed RED and then windows 10 booted. I tried to checked the system settings as i usually do with a new-ish computer and noticed some part of the touchscreen was not responding. So I ran some updates in the hope to fix it but it didn't work.
I had to return it the same day I received it as it was unusable with part of the screen not functioning properly.
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Jimaica
1.0 out of 5 stars Honestly, the worst purchase...
Reviewed in Canada on May 8, 2024
The computer came with a checklist and everything was marked as working. Once turned on, the screen turbed RED and then windows 10 booted. I tried to checked the system settings as i usually do with a new-ish computer and noticed some part of the touchscreen was not responding. So I ran some updates in the hope to fix it but it didn't work.
I had to return it the same day I received it as it was unusable with part of the screen not functioning properly.
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BR
5.0 out of 5 stars I have to say that I really love my Microsoft Surface Pro 3
Reviewed in Canada on March 9, 2017
Processor Description: Intel core i5Hard Disk Size: 256 GBVerified Purchase
I never thought I would be a PC person ever again, I have to say that I really love my Microsoft Surface Pro 3!
I'm a bit disappointed it didn't come with the Surface Pen, but that's okay.

I had no visible physical problems with my Surface Pro 3, it was almost like it was completely brand new. I just wish the battery life was a little better (only good for 5 hours instead of up to 9 hours), another than that. No real complaints about the quality of the refurbish!
Amazon Customer
5.0 out of 5 stars Flawless.
Reviewed in Canada on March 19, 2017
Processor Description: Intel core i5Hard Disk Size: 256 GBVerified Purchase
Oh. My. Goodness. The Surface Pro 3 is amazing.
First, let's get the negative out of the way. It did not come with a pen.
Now the positive. Flawless product, no visible use, wear or scratches. About 6 hours battery life. Came pre-loaded with Windows 10. Simple upgrade to current version. Runs exceptionally quick, and I have yet to hear the fan turn on, so it keeps quite cool.

All said and done. I am exceptionally happy and would highly recommend a Surface Pro 3 and the seller DealFisher.
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