I've used Motorola for my last four phones. I ordered this Moto G Play (2021) to replace a Moto G4 Play which gave excellent service. The reason for changing was AT&T *updating* their service. After the update I was unable to make or receive voice calls. Data and messages worked fine, no voice calls. AT&T notified my carrier (Airvoicewireless who uses the AT&T system) that new SIM cards would be required for the upgraded service. Airvoicewireless sent me a new SIM but my phone still refused to connect for voice calls. I finally found information that AT&T was blacklisting older phones so I'd also have to buy a new phone. *sigh*
The phone arrived promptly and I configured the new phone with the new SIM and was finally back to having a working phone - sota'. At home where I had '4 bars' of signal I now have ONE. In areas I frequent which had low but usable signal strength on my G4 I now get no signal and a notification of [no carrier] if I attempt to make a call or send a text. The phone is (Renewed) so I'm not sure if this is a problem with just this particular handset and that's why it was returned or with the Moto G Play (2021) sets in general.
I haven't returned the phone yet but intend to. I'm still trying to get information if other Moto G Play (2021) handsets have the same problem. If so, I'll go with a different model.
EDIT: I downloaded an app for this phone to show signal strength. I also put the app on my previous phone. I carried them together for a while and found the reception to be so similar as to be negligible differences. Sometime new was slightly better than old and sometimes it was reversed. It depended on which channel each phone was pinging at the moment and this changes from minute-to-minute. I found my old phone doesn't recieve with the same number of bars as before. I probably was biased against this phone because of being forced to upgrade. I'm also changing my star rating in light of having used it for a while. For a basic, inexpensive phone it does a great job.
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Moto G Play | 2021 | 3-Day battery | Unlocked | Made for US by Motorola | 3/32GB | 13MP Camera | Blue $199.99 & FREE Shipping. Details
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This Item  Moto G Play | 2021 | 3-Day battery | Unlocked | Made for US by Motorola | 3/32GB | 13MP Camera | Blue (Renewed) |  |  |  |  |  | |
| Price | -55% $89.45 New Price: $199.99 | $199.99 | -25% $74.99 New Price: $99.99 | $82.00 | $299.95 | $175.99 |
| Delivery | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 | Get it as soon as Friday, May 17 | Get it as soon as Thursday, May 16 | — | — |
| Customer Ratings | ||||||
| Battery life | ||||||
| Fingerprint reader | ||||||
| Face recognition | ||||||
| Value for money | ||||||
| Screen quality | ||||||
| Sold By | thegadgetdeals | Power Up Deals | Chubbiestech | thegadgetdeals | Besiyata Dishmaya | Deal Depot Plus |
| display size | 6.5 inches | 6.5 inches | 6.5 inches | — | 6.4 inches | 6.8 inches |
| memory capacity | 32 GB | 32 GB | 32 GB | 32 GB | 64 GB | 4 GB |
| model name | Moto G Play | Moto G Play | G Play 2023 | Moto G Play | Moto G Power | Moto G Stylus 5G |
| operating system | Android 10.0 | Android | Android | Android 10.0 | Android | Android 11.0 |
| connectivity tech | Wi-Fi, Bluetooth | Bluetooth, Wi-Fi | Bluetooth, Wi-Fi | Wi-Fi | Wi-Fi, Bluetooth | Networks + Bands 5G: 2/5/25/26/41/66/71/77/78 4G: 1/2/3/4/5/7/8/12/13/14/17/18/19/20/25/26/29/30/38/39/40/41/48/66/71 3G: 1/2/4/5/8 Bluetooth Technology Bluetooth 5.0 Wi-Fi Wi-Fi 802.11 a/b/g/n/ac | 2.4GHz & 5GHz | Wi-Fi hotspot Location Services GPS (L1), A-GPS, LTEEP, SUPL, GLONASS, Galileo, Beidou SIM Card Single SIM (1 Nano SIM + 1 microSD) |
| display type | LCD | — | LCD | LCD | IPS - FHD+ (2300 x 1080) 399ppi | LCD |
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Honest Review of Moto G Play 2021
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Motorola Moto G Play 2023 Review
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Sustainability features
This product has sustainability features recognized by trusted certifications.
Pre-owned
Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
As certified by
Pre-owned Certified: Electronics Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.
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Reviews with images
Bought this phone from Amazon
I bought this phone from Amazon it started giving me trouble one weeks after I purchased it. I had to keep it because I needed it for work and I had no other phone I had trouble with the phone after first week. Then there was a little piece of tape on the phone never knew what it was there for, well when it fell off it was holding the screen to the back of the phone. I bought this phone in January and June 1st the screen went dark and never came back on. I would never buy a phone from Amazon again. And it's too bad I could have sent it back before March and I didn't because I needed my job. You can see in the pictures where the piece of tape was holding the screen to the phone.
Top reviews from the United States
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Reviewed in the United States on June 30, 2023
Color: UnlockedVerified Purchase
I bought this phone from Amazon it started giving me trouble one weeks after I purchased it. I had to keep it because I needed it for work and I had no other phone I had trouble with the phone after first week. Then there was a little piece of tape on the phone never knew what it was there for, well when it fell off it was holding the screen to the back of the phone. I bought this phone in January and June 1st the screen went dark and never came back on. I would never buy a phone from Amazon again. And it's too bad I could have sent it back before March and I didn't because I needed my job. You can see in the pictures where the piece of tape was holding the screen to the phone.
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Top reviews from other countries
Evan.L
Comme neuf, bonne batterie, autonomie de plusieurs jours
Reviewed in Canada on January 27, 2023Color: UnlockedVerified Purchase
Phuong N.
Battery bulge
Reviewed in Canada on December 31, 2023Color: UnlockedVerified Purchase
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Reviewed in Canada on December 31, 2023
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